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Solutions > Multi-Rater Feedback > Capabilities
 

Fully Web-Enabled Administration and Reporting

PRA's new generation of multi-rater support is entirely web-enabled. Capable of supporting projects involving tens of thousands of simutaneously participating employees, our solution is scalable to meet the demands of any project load and schedule.

 

Technology that Serves the Modern Organization

Unlike systems that require external consultant intervention at various points during the process, PRA technology gives you complete control and flexibility to deploy multi-rater surveys. Our web-enabled multi-rater technology is designed to reflect the way organizations work - anticipating the need for continual adjustment of process and work flow to fit the ongoing operations of the business. Mid-stream changes that are impossible for others to accommodate now require minimal effort on your part. More than simple customization, this flexibility extends to administrative procedures, nomenclature, survey language, and reporting. You now can control the entire multi-rater process at the timing and pace you choose. This flexibility and convenience allows you to shorten administrative time frames and reduce project costs.

 

Administrative Support for Paper Survey Administration

PRA has extensive fulfillment and data management systems for optical scanning of data, key entry, and subsequent report generation. Quality control procedures, refined through years of experience, ensure data integrity. Our data processing services also include transcription of write-in comments included in the feedback survey and translation where appropriate.

Customized Reporting

PRA's experience indicated that managers prefer reports that cut through unnecessary detail and that clearly target actionable items. Beyond our significant library of standard reports, PRA has the ability to design report formats containing both graphics and text using combinations of different font styles and sizes as well as both line and bar chart formats. We will work with you to develop a report format that is easy to interpret and upholds your commitment to the confidentiality and anonymity of respondents.

 

Feedback, Action Planning, Coaching, and Facilitation Services

PRA offers a variety of feedback support materials designed to help participants understand their feedback and develop realistic and effective action plans. We provide interpretation guides to lead managers step-by-step through the survey report format, giving them tips and tools to help them understand their results and develop effective action plans. These guides are available in printed versions as well as offered online.

PRA psychologists have extensive experience in conducting one-on-one coaching sessions with executives and managers. We also offer a Coaches Training Program to prepare clients to conduct these sessions internally. The training is highly interactive, involving exercises and role plays to provide participants with hands-on experience.

 

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