Overview
PRA is beginning its consortium project for the development and validation
of selection tests for clerical/administrative, customer service, and sales job
families. To participate, you must have employees in these job families who can
take tests as part of the validation effort. Their supervisors must be willing
to complete experimental performance measures. In addition, both employees and
supervisors must be willing to participate in job analysis activities.
Your
participation is rewarded. PRA offers consortium members the benefit of our
test development and validation services at no charge. Most important, your company
has access to job-relevant selection tools at discounted prices that identify
capable employees and meet legal and professional guidelines.
Goals
The goal of the PRA study is to create a battery of tests that is appropriate
for three job families: clerical/administrative, customer services, and sales.
The battery will contain a diverse set of web-based assessments that are easily
administered and scored via computer. Companies can review the entire set of tests
that have been developed for a job family and select those tests that best complement
their culture and staffing environment. In addition to validating tests for jobs
in these three families, the research will establish a transportability process
so that tests that are valid for one job may be used for other jobs with similar
requirements. Following the study, consortium members may purchase these tests
at discounted prices and use them to improve the employee selection process within
their organizations.
