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'How-To' Series

The following articles are available for download after registering on our site. Scroll down to view article descriptions and links.

· How to Select the Right Test
· How to Boost Response Rates
· How to Communicate Survey Results
· How to Conduct Focus Groups to Determine Survey Content
· How to Build Accountability into the Survey Process

 

Click on the article's title to view the document in a separate window or right click the title to download it if you have already registered. If you are not yet registered, you will be redirected to our registration page.



Descriptions


How to Select the Right Test
Part of the 'How To' Series for Pre-Employment Testing


Tests are sometimes used as part of the hiring process because they can be reliable predictors of an applicant’s suitability for a position. The decision to use a particular test requires careful consideration. This brief paper outlines the important points to consider when selecting a test to be part of an employee selection process.



How to Boost Response Rates
Part of the 'How To' Series for Employee Opinion Surveys


High survey participation rates are important because managers quickly lose confidence in survey results when the response rates are low. A variety of factors influence how many people will respond to a survey they are invited to take. This brief paper outlines nine proactive steps you can take to increase the percentage of respondents who complete and return a survey.



How to Communicate Survey Results
Part of the 'How To' Series for Employee Opinion Surveys


Sharing survey results is the first step to taking action based on those results. This brief paper introduces the best practices for communicating survey results throughout the organization. It provides details on preparing and delivering executive presentations and looks at other formal communication methods.



How to Conduct Focus Groups to Determine Survey Content
Part of the 'How To' Series for Employee Opinion Surveys


Focus groups have been a traditional source of information for developing survey content. Their success depends, in large part, on adequate preparation and facilitation of the meetings. This brief paper covers the essentials of planning and conducting effective focus groups for gathering survey content. It looks at frequency and size of meetings, setting protocols, and facilitating meetings. Sample questions and discussion items are included.



How to Build Accountability into the Survey Process
Part of the 'How To' Series for Employee Opinion Surveys


The greatest benefit from a survey initiative comes from taking action with the results. This brief paper highlights things to consider in the design of a new survey process to ensure that your organization is prepared to follow through with action.




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